At www.bootbay.shop, we prioritize your privacy as much as you value stylish and comfortable footwear. Trust is the foundation of our relationship with customers, and we are committed to transparently handling your personal data. This policy outlines how we collect, use, and protect your information to ensure a seamless shopping experience.
When you interact with our website, certain data is automatically recorded, such as your IP address, device type, browser version, and pages visited. This helps us optimize performance and troubleshoot technical issues. Additionally, when you create an account, place an order, or subscribe to our newsletter, we collect personal details like your name, email address, shipping information, and payment details—all necessary to fulfill your requests efficiently.
Your information enables us to process orders, provide customer support, and send transactional updates (e.g., shipping confirmations). We also analyze browsing patterns to personalize recommendations—whether you're searching for suede sneakers or chic espadrilles—and improve our product offerings. Occasionally, we may use your email to share promotions, but you can opt out anytime.
Cookies help remember your preferences, like items in your cart or your preferred currency. Functional cookies ensure smooth navigation, while analytical cookies (e.g., Google Analytics) track trends—such as the popularity of lightweight slip-ons versus memory foam flats—to refine our inventory. You can manage cookie settings via your browser, though disabling them may limit certain features.
We employ industry-standard encryption (SSL/TLS) for all transactions and store data on secure servers with restricted access. Regular audits and staff training further minimize risks of unauthorized access or breaches. While no system is 100% foolproof, we continuously update our protocols to safeguard your details.
To deliver your canvas slip-ons or process payments, we share limited data with trusted partners like shipping carriers (e.g., FedEx) and payment gateways (e.g., Stripe). Advertising platforms (e.g., Meta) may receive anonymized data to display relevant ads. These parties are contractually bound to use data only for specified services.
You have the right to access, correct, or delete your data. To exercise these rights or ask questions about our privacy practices, email us at [email protected]. We respond to requests within 30 days and never discriminate against users who opt out of data sharing.
